As the Roster Support Officer (IWFM) you will provide quality rostering support services within a diverse multidisciplinary environment, working collaboratively with Payroll Transactional Services (PTS), management and staff across assigned Gold Coast Health and Hospital Service (GCHHS) business areas to deliver fair, equitable and compliant rosters.

You will take responsibility for

• Provide rostering support to Team Leaders, senior management and support staff on the build, compliance, resource allocation and audit requirements for rosters within assigned business areas in accordance with awards, EBA's, HHS rostering policies and procedures, local work instructions and best practice initiatives
• Undertake rostering services for assigned business areas, providing information, advice and service support on establishment management, roster build, compliance, audit requirement and technical support activities to ensure fair, equitable and compliant rosters are developed
• Provide quality establishment management and support services, including employee leave verification, create and verify employee movement requests, check recurring allowances, and provide technical system support to business areas
• Identify rostering and payroll issues to ensure the accurate finalisation and evaluation of the published roster, including investigating and correcting staff pay issues, backfilling of emergent leave requirements, cost effects of shift swapping and identifying potential fatigue risks
• Maintain communication and working relationships with internal stakeholders, ensuring quality rostering services and information is provided, collaborating to support service improvements, communicating change and publishing roster workforce allocation to meet service delivery requirements

Requirements for the role

• Well-developed IT skills are highly desirable
• IWFM experience is highly desirable
• Knowledge or experience in SAP HR would be highly desirable
• Experience in rostering is highly desirable
• Experience of Payroll Services' processes is highly desirable
• Whilst not mandatory, a relevant tertiary qualification would be desirable

If deemed suitable, your details will remain in the Roster Support Officer talent pool and you may be contacted further by GCHHS if an opportunity arises matching your skills and experience.

GCHHS may request your participation in other recruitment selection processes (eg. written application, interview etc.) to further determine suitability for employment for specific positions.

Additional Information:

• Submission of this EOI form is not a guarantee that you will be offered employment with GCHHS
• By submitting an EOI, you will not automatically be considered for advertised vacancies. If you wish to be considered for a specific advertised vacancy, please ensure you complete the application form and submit your application for the relevant vacancy via the job search website and follow the process outlined for that vacancy
• The EOI process is just one avenue of seeking employment with the GCHHS. You also have the option to apply for advertised vacancies within Queensland Health via the job search website; Contact details for GCHHS and the facilities under their management are available on our website