The role:
You will provide essential support to the Project Manager and technical staff in the coordination and the delivery of medium scale Information and Communication Technology (ICT) projects. It will be your responsibility to assist in ensuring successful completion of projects are within the agreed criteria to enable enhanced service delivery.

Key responsibilities include:

• Support and coordinate the delivery of specialised small to medium work packages involving the delivery of ICT and ensure solutions are responsive to customer needs and sustainable in an enterprise environment.
• Ensure compliance with best practice guidelines and the Queensland Health formal project management approach and methodologies, to enable the achievement of consistent and quality project outcomes.
• Develop or assist with the development of project management documentation, including formal project plans, budgets and estimates.

Are you right for this role?

To secure this role you will demonstrate:

• Experience in the delivery of high quality customer service in a large complex environment
• High level oral and written communication skills and a high-level ability to apply contemporary leadership principles to develop and maintain effective relationships within both the project team and external stakeholders
• Experience and high level knowledge to design and coordinate small to medium scale projects, including the planning, scheduling and tracking of project activities and deliverables, utilising available project management tools and methodologies
• Analytical, conceptual and problem solving skills and an ability to work unsupervised whilst coordinating multiple tasks within agreed priorities, timeframes and accountabilities
• Ability or the ability to quickly learn ServiceNow and ITIL Service Management processes (primarily incident / problem / change / config management)
• Proven experience in the use of computers and software packages (eg MS Office, Visio, MS Project)

About - eHealth Queensland:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

Benefits of working with eHealth Queensland:
By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

Talent Pool information/ Your Application:
Please provide the following information to the panel to assess your suitability:

• The talent pool will be reviewed regularly, and you may be asked to update your information.
• Your current CV or resume.
• Please fill out Questionnaire with this application, confirming your preferred work location/s, along with some brief information on your work history, why you want this job and current immunisation status.

Whilst you may submit your details to the Talent Pool, when an opportunity arises you may still need to enter a formal submission via the Smart Jobs website. Submitting your details to the Talent Pool does not constitute a formal application for any role and your application will expire when the Talent Pool closes.

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