Job Reference: 1069446232-2Date Posted: 20 July 2023Recruiter: COMMUNITY MEDICAL CENTERS INCLocation: Stockton, CaliforniaSalary: On ApplicationSector: Administration, Dental Anaesthesiologists, Dental Clinician, Dental Hygienist, Dental Nurse, Dental Practice Manager, Dental Receptionist, Dental Technician, Dental Therapist, Dentist, Paediatric DentistJob Type: PermanentJob DescriptionPOSITION SUMMARY:The Dental Receptionist is responsible for maintaining the dental appointment schedule and related administrative functions as well as assisting the dentist with x-ray and other tasks as needed. The Dental Receptionist reports to the Office Manager.SPECIFIC DUTIES:Registers patients. Inputs data and verifies registration and screens patients for payment source and special program eligibilityMaintains appointment systemAnswers telephone, screens and routes calls appropriately, takes messages, and provides information effectively and efficientlyUpdates, corrects, and clears clinic route slipsOpens and closes clinic building as requiredMeets with patients to establish payment plans for dental services. Accepts payments over the counter, fills out receipts and balances cash as requiredProcesses insurance/dental authorizations. Contacts patient upon receiving authorizationsMaintains dental records. Files reports in a timely manner; follows check out procedures for dental records; maintains confidentiality of dental recordsProcesses requests for dental recordsTimely completion of telephone reminders for next day appointmentsParticipates in meetings as requiredTranslates for dentists and other staffMay be required to work evenings and/or weekendsPerforms other tasks as assignedMINIMUM REQUIREMENTS:Completion of high school or possession of GEDAt least one year of experience as a dental receptionist, customer service employee, or graduation from a dental receptionist programAbility to relate to low-income, minority community membersPreference will be given to individuals who can communicate effectively in English and Spanish; verbal and writtenAbility to type 35 wpm and perform data entry. Applicant to provide typing certificateValid California Driver's license, proof of auto insurance and personal transportationPERFORMANCE REQUIREMENTS:Knowledge of dental office proceduresKnowledge of grammar, spelling, and punctuation to type patient informationSkill in operating computer, photocopy and facsimile (FAX) machineSkill in greeting patients and answering the telephone in a pleasant and helpful mannerAbility to communicate clearlyAbility to sort and file materials correctly by alphabetic or numeric systemsAbility to establish and maintain effective working relationships with patients, employees, and the publicTYPICAL PHYSICAL DEMANDS:Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 25 pounds. Requires manual dexterity sufficient to operate a keyboard, type at 35 wpm, operate a calculator, telephone, copier, and such other office equipment as necessary. Vision must be correctable to 20/40 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for long periods and to work in an environment which can be stressful.TYPICAL WORKING CONDITIONS:Work performed in reception area. Involves frequent contact with patients. Work may be stressful at times. Interaction with others is constant and interruptive. Frequent exposure to communicable diseases, toxic substances and other conditions common to a clinic environment.