About the role

• Assist in the management of all the Patient Support Services Caboolture Hospital ensuring that an effective and efficient service is maintained.
• Manage staff within contemporary Human Resources management principles to achieve quality outcomes.
• Promote the Patient Support Services department by networking with staff and clients to achieve client focussed quality outcomes.

About you

Our ideal candidate will be someone who can demonstrate the following:

• Comprehensive knowledge of cleaning, porterage and patient assistance services as applicable to a large health facility including maintaining quality management standards.
• Ability to coordinate, lead & manage floor based teams in the practice of continuous quality improvement, in meeting appropriate standards and achieving benchmarks in a large organisation.
• Demonstrated knowledge and ability to effectively coordinate the resources of Patient Support Services, into an effective work unit in line with quality Human Management practices.
• High level of communication, negotiation, consultation and interpersonal skills in an environment of change and evolution.
• Demonstrated ability to operate with a high level of independence in a multi-Disciplinary team in the performance of day to day duties and to take initiative in situations not covered by existing policies and procedures.
• Knowledge of or an ability to acquire knowledge of procedures, policies, regulations and standards, which impact upon the position, in particular Public-Sector Guidelines, and a knowledge of contemporary human resource Management issues such as workplace health and safety, equal employment opportunity and anti-discrimination.    
• Demonstrated knowledge of patient assistance techniques, cleaning procedures, best practice and quality management principles.
• Proven knowledge and the ability to manage a large and varied team of oriented work force into an effective client and quality focussed work unit.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers ( https://metronorth.health.qld.gov.au/careers )

Job ad reference number: CAB553022
Close date: Tuesday, 02 April 2024

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED