About the role

Reporting to the Manager, Office of the Deputy Director-General, the Correspondence Coordinator works autonomously to provide correspondence coordination and compilation for the Deputy Director-General, Director-General and the Minister for Health and Ambulance Services (the Minister).

Key responsibilities include:

• Autonomously and proactively assign, track and monitor all incoming and outgoing correspondence.
• Review and edit outgoing correspondence to ensure a quality product which is compliant with departmental guidelines.
• Coordinate and manage requests for information from the Office of the Deputy Director-General, the Director-General, and the Minister for Health and Minister for Ambulance Services (the Minister).
• Review, develop, evaluate and improve divisional correspondence systems, processes, procedures and guidelines.
• Support branch correspondence officers and staff to deliver high quality correspondence.
• Manage work in a complex, time critical and high-volume environment, prioritising and coordinating competing priorities within required timeframes.
• Establish and maintain professional, effective working relationships with all stakeholders including staff of the branches in Strategy, Policy and Reform Division, Ministerial and Executive Services Unit, Office of the Director-General, Cabinet and Parliamentary Services and other Divisions of Queensland Health.

The successful person

The successful person will demonstrate:

• Professional written and verbal communication skills, including the ability to communicate sensitively and confidentially during all interactions and liaisons with staff and/or clients.
• Ability to produce quality outcomes, with close attention to detail to ensure that documentation and communication is of the highest quality.
• Ability to multi-task and manage high volumes of incoming/outgoing correspondence/requests and prioritise and organise workflow, in order to meet strict deadlines.
• Ability to develop and maintain effective relationships.

About us

The Department of Health (the department) has a diverse set of responsibilities, and a common purpose of providing highly effective health system leadership. The department is responsible for the overall strategic leadership and direction of the public health system in Queensland. We strongly believe in the need to work with people that value the goals of our organisation and who will thrive in our workplace.

About the Strategy, Policy and Reform Division

Strategy, Policy and Reform Division (SPRD) is in the Department of Health and is responsible for driving the strategic agenda for public health in Queensland. SPRD works closely with other Queensland government agencies and cross-jurisdictional colleagues, including at the Commonwealth level.

The Office of the Deputy Director-General

The Office of the Deputy Director-General (DDG) is responsible for supporting the DDG to lead strategy, policy and reform across the health system.

The team provides coordinated, comprehensive and accurate advice for the Director-General, the Minister for Health and Ambulance Services and other key health service stakeholders.

Benefits

• A fast-paced, challenging, and supportive environment
• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

To apply for this exciting opportunity, please submit your resume and a cover letter (maximum 2 pages) outlining your skills and experience relevant for this role.