The Safety Ambassador's objective it to positively enhance the consumer experience when accessing treatment and care in the community. Your advanced communication and de-escalation skills, with a supportive, empathic and respectful approach will support the consumer and health workforce in maintaining a calm milieu.

The role is characterised by respectful, non-judgemental, trauma informed, supportive and people focused interactions.

Key responsibilities include:

• Functioning in accordance with legislation (e.g. Mental Health Act (2016), Guardianship and Administration Act (2011), Aged Care Act (1997) and Disability Act (2014) when undertaking activities as delegated to provide accountable care that is safe and relevant for individuals and groups.
• Continually having a presence in the reception areas to monitor environmental changes and respond appropriately to provide a safe space for everyone occupying the area, whilst pro-actively engaging with consumers and staff to develop a positive safety culture.
• Create opportunities to enhance consumer and community experience by making connections with those and, where possible, alleviating some of the stressors and anxiety through respectful interactions.

Salary between $65 497 - $68 654 p.a. (f/t), or salary rates: $33.03 - $34.62 p.h. (p/t), employer contribution to superannuation (up to 12.75%) (OO3) (permanent full time and/or part time position available, hours negotiable). Applications will remain current for 12 months. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).

Why work for us?
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.

As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.
You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers ( https://www.health.qld.gov.au/sunshinecoast/careers ) 

As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:
•    A wellness program;
•    Generous superannuation;
•    Flexible work arrangements;
•    Career training and development; and
•    Salary packaging.

Check out the latest updates here:
https://www.sunshinecoast.health.qld.gov.au/ ( https://www.sunshinecoast.health.qld.gov.au/ )