MAIN DUTIES AND RESPONSIBILITIES:

• Assess the shared information on patients’ need with the healthcare team for sustainable integrated care delivery.
Recommend and innovate the provision of integrated care by eliminating barriers in accessing hospital services in
collaboration with the involved sections within the Clinical Strategy Department.
• Communicate with various healthcare specialties and document the complete patients’ treatment plan. Review the
integrated care in place and recommend any changes in relevant policies with well-defined guidelines for smooth
processes of medical care requirements.
• Act as a point of contact on integrated care program initiatives. Participate in multidisciplinary meetings pertaining
to the integrated care and the patients’ need in relation to hospital services, as required. Participate in developing
and implementing the required procedures, protocols, clinical practice guidelines for concurrent use of integrated
care program.
• Collate data information related to the implementation of integrated care program with emphasis on high volume,
high risks, high cost, and length of stay diagnosis/procedure. Inspect the patient care activities and report
information variances and gaps as well as risks within the integrated care system.
• Present clear recommendation to immediate supervisor on newly developed systems that will facilitate more
effectively and efficiently the patient journey through integrated care. Ensure that integrated care systems are
meeting the patients’ needs for healthcare and social services.
• Participate in coordinating with the medical departments, medical team and other involved healthcare
practitioners to continually assess the information on patients’ health conditions and liaise the appropriate
education and self-management support as applicable.
• Ensure that all work is performed in line with policies, safety standards, regulations and accrediting bodies.
• Perform other job related duties.

• Health Information System and other area specific software, tools and equipment
• Microsoft Office Suite
• Work-stream leads, healthcare practitioners, medical team, patients and their families
• All involved internal and external disciplines
• Expected to use critical-thinking skills to reach objective conclusions
• High paced multi-cultural environment
• Perpetual interaction with relevant stakeholders
• Coverage during emergencies, disasters, other unplanned unprecedented occasions
• Safe Practices related to PPE (Personal Protection Equipment)
• Operating in safe manner to reduce risk of injuries

Education: Bachelor Degree in any Health Administration/Sciences or Healthcare profession – Essential; or Bachelor Degree in non-Healthcare Profession with Master’s Degree in Quality and Health Management/Head Administration/Business Administration – Essential

Certificate in Healthcare Quality Management or equivalent – Essential

Work Experience: Minimum of 5 (five) years’ experience in Quality Management/Risk Management or Clinical Performance in similar healthcare facility – Essential

SCDP - Saudi Career development (Training program) 

English Language: Level – I – Essential

Computer : Level II – Essential

Bachelor in Health Administration/Healthcare profession or Master in Quality and Health Management