Patient Options Liaison Officer

Queensland Health - More jobs by this advertiser

About us:

Revenue's goal is to provide advice and assist in maximising the Central Queensland Hospital and Health Service's (CQHHS) own source revenue activities. Maximising revenue opportunities is essential for the health service to be efficient and continue to provide high quality patient services that meet patient needs and expectations. Revenue also owns the recovery of patient and provider accounts, works to coordinate CQHHS debt collection submissions and patient account write off requests and delivers compliant and standardised financial customer accounting services.

About the role:

Provide a highly customer focused coordination and liaising role aimed at developing, implementing and maintaining coordinated, user friendly systems and processes that enables patients to exercise their option to be treated as a non-public patient.

About you:

To be successful in this role you must have:

  • Non-mandatory qualifications/requirements: Whilst not mandatory, tertiary qualifications or the willingness to commit to tertiary studies in a related field would be highly regarded as would substantial experience in similar roles in complex
  • Demonstrated knowledge or the ability to rapidly acquire sound knowledge of the provisions of relevant Policy, Procedures, Legislation or Directive which relates to patient eligibility, billing and Private Practice arrangement.
  • High level communication and interpersonal skills with the ability to effectively present information related to Medicare Ineligibility to Ineligible patients, relatives and staff and other key stakeholders.
  • Demonstrated advanced ability to contribute to professional practice by facilitating the development, implementation and evaluation of initiatives to improve patient and service outcomes through quality improvement and research processes.

What we offer:

Salary information:

Total remuneration value of up to $110,852 p.a. is comprised of:

  • A hourly rate between $44.47-$49.00p.h.
  • 12.75% employer superannuation contribution
  • 17.5% leave loading

Other benefits include:

  • Professional Development Opportunities
  • Education Opportunities – Study and Research
  • Work-Life Balance, Variety and Flexibility
  • Generous Salary Sacrificing
  • Paid Parental Leave
  • Employee Assistance Program (EAP)
  • Discounted Private Health Insurance
  • Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To submit your application / expression of interest, please include:

  • Your current CV or resume, including referees.
  • A short 1 to 2 page cover letter outlining how your experience, abilities and knowledge align with the organisational values, accountabilities and “How you will be Assessed” section of the Role Description.
  • Include any additional forms / evidence as attached or listed on the Role Description.

Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.

For assistance, contact Recruitment Services @ CQ Health ( mailto:[email protected] ) and quote the Job Ad Reference (JAR) RK4D557305.

Applications close: Tuesday, 7 May 2024




20 April 2024
Location: Australia Queensland Rockhampton region
Salary: As per State Award AUD per year
Work type:
Locum Tenens
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This advertiser's application form opens in a new window. Check your browser's popup blocker settings if you experience problems.

  • Previous Next


This website uses cookies

This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.
I agree
Read more