The role 
Reporting to the Manager, the successful candidate will support the installation and configuration of software, hardware and/or equipment, and test specific versions of one or more of these products.

Are you right for this role?
The successful candidate will have the following:

• Demonstrated ability or the ability to quickly learn eHealth Queensland's ITIL Service Management processes, primarily incident / problem / change / configuration management.
• High level understanding and technical skills in one or more of the following:
  • Windows 10, Windows 11
  • Microsoft System Center Configuration Manager
  • Directory Services (Microsoft Active Directory and Novell eDirectory)
  • Active Directory Group Policy administration and configuration
  • Application packaging (MSI, application virtualisation, scripting technologies)
  • Enterprise printing solutions (Novell iPrint)
• Demonstrated high level technical expertise evidenced by the ability to provide professional support, advice and solutions.
• Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions.
• Proven ability to work in a team environment, developing effective working relationships with team members and stakeholders.

Specific Working Conditions:

• While not mandatory, relevant qualifications would be well regarded:
  • Microsoft Certification IT Professional
  • Information Technology Infrastructure Library (ITIL) V3 Foundation
  • Microsoft Operations Framework 4.0 Foundation
  • Degree in IT or related field
• Participating in on-call arrangements may be a requirement of this position.  Appropriate remuneration under the Award will apply.
• This position may be required to work at different sites.

About eHealth Queensland:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. 

You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

To apply for this exciting opportunity, submit your resume and a one-page cover letter online today.