Technical Information Service Rep needs 2+ years experience Technical Information Service Rep requires:Bachelors Degree in technical field or College Degree in Trades Technical or mechanical aptitude/Hands-on experience preferred Strong oral and written communication skills are essential Strong customer related communications and interpersonal skills necessary Proficient at navigating Microsoft Office and web-based programs Good home internet connection French language an asset Technical Information Service Rep duties:Provide customers, distribution partners, and sales reps with technical support on our adhesives products and solutions through our technical helpline. Provide timely support for technical inquiries via phone, email, and web chat. Visualize mechanical situations and work with customers to determine the best products to use, while identifying potential leads.