About us: 

We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services. Our values were developed by our staff, patients, and community. They guide our work and actions every day. Our staff are part of the community we serve. We believe that we can improve health outcomes by involving our community in the planning and evaluation of their local health services.

About you: 

You are motivated to work in Sexual Health and with our core client groups: men who have sex with men, sex workers, young people, those considering transitioning or who identify as transgender, Aboriginal and Torres Straight Islanders, women accessing service for termination of pregnancy, drug users and people living with blood borne viruses. You have well-developed skills in the use of Microsoft Office applications and information databases and proven ability to work autonomously and act as an effective member of a multidisciplinary team to deliver high quality services to clients.

Your opportunity: 

This position provides friendly, welcoming, non-judgemental, professional, and highly customer service focused clinical reception, telephone, and administrative services within the Sexual Health Service. Provide an efficient and accurate range of administrative support duties as part of a team within Sexual Health, including being responsible for providing professional and high-quality reception support.

Your role: 

• Assist all staff in the work area and develop a highly compatible and supportive working team, whilst demonstrating effective communication skills, empathy, and understanding in a patient-focused environment.
• Maintain electronic patient records in Communicare (RIVeR) and Hospital Based Corporate Information System (HBCIS), including the creation of new and the update of existing registrations daily.
• Manage sessions as requested by clinical staff which includes creating, cancelling, and closing of appointments.
• Answer queries and provide accurate information to patients, visitors, and staff accessing the unit in relation to Queensland Health policy and procedures.
• Provide general administrative support including ordering of stationery, answering phone enquiries, photocopying, filing, faxing, and minute-taking as required, to enable health professional and medical staff to meet their objectives and deliver services to patients and colleagues.

As a Cairns and Hinterland Hospital and Health Service employee, not only will you receive competitive remuneration, you will also have access to:

• Generous superannuation
• Salary packaging
• Annual incremental increases
• Career training and development
• Flexible work arrangements
• Wellness programs

Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.

For more information about this role, please refer to the attached Role Description.

Why choose Cairns?

Choose Cairns for your next career move - YouTube ( https://www.youtube.com/watch?v=l0ShTVsxjVQ&feature=youtu.be )

You can find out more about why it's so great to work at Cairns and Hinterland here: https://www.health.qld.gov.au/cairns_hinterland ( https://www.health.qld.gov.au/cairns_hinterland )