The role 

Reporting to the Assistant HR Systems Support Officer. Your role will be in the HR Business Intelligence Team. The HR Business Intelligence team is responsible for maintaining and assisting in the resolution of user issues with this role supporting the Department of Health's enterprise level applications as required.

The successful person

You will have demonstrated:

• Demonstrated ability to respond to common requests by providing information to resolve effectively and allocate unresolved calls as appropriate. Maintain records, informing users about the process and advising relevant persons of actions taken. (SFIA: CSMG Level 2).
• Demonstrated ability to assist in the investigation and resolution of issues relating to HR relevant enterprise applications. (SFIA: ASUP Level 2).
• Proven ability to assist with collecting and reporting of on supplier performance and be able to perform routine day-to-day communication between the Department of Health and application suppliers. (SFIA: SUPP Level 2).
• Well-developed application testing skills, having designed test cases, created test scripts and test data and application, while working to the requirements or specifications provided. (SFIA: TEST Level 2).

About us

The Department of Health is responsible for the overall management of the public health system in Queensland.  We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace.  Working at the Department of Health is about making a difference.

The Corporate Services Division enables corporate services necessary for Queensland Health to function effectively and deliver essential health services. The Division is responsible for major corporate functions including financial, legal and human resources services and overseeing key governance functions such as risk, audit and privacy. The Division is committed to being ‘partners in health service efficiency and quality'. Our aim is to provide multi-dimensional successful partnerships that foster linkages to strengthen relationships in the delivery of our services.

The Human Resources Branch provides advice and support, including human resource policy and strategy development; employee relations and industrial reform; executive remuneration frameworks; safety and wellbeing systems; capability and leadership initiatives; workforce management and recruitment services; performance and conduct services and HR business intelligence and other advice and implementation support across Queensland Health for whole-of-government workforce initiatives. 

Benefits

• A fast-paced, challenging and supportive environment
• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

How to apply

To apply for this opportunity:

• Please submit your resume (including the details of two referees), and
• A cover letter (maximum 2 pages) outlining your skills and experience relevant for this role.