The role 

This role provides high quality, professional, ethical, confidential administrative support across Forensic Science Queensland and contribute to the improvement of business processes and systems that enhance the functioning of the administration team. You will be a central point of coordination and communication to manage and resolve enquiries, providing consistently high levels of support involving short deadlines, maintaining confidentiality, discretion and cultural awareness.

Key responsibilities will include:

• Prioritise and provide administrative and business support across FSQ including email, organising meeting agendas, booking of rooms, provision of equipment, equipment maintenance and travel organisation including booking of travel, and coordinating staff claims reimbursements
• Proactively identify and manage conflicting priorities, ensuring efficient use of time and ensuring leaders are supported
• Production and processing of high-quality documents in alignment with Queensland Health Records Management Policy, Standards and Procedures
• Answer, assess and prioritise incoming calls and provide exceptional customer service
• Use contemporary computerised systems, including word processing applications, PowerPoint presentations (or equivalent), business intelligence tools, such as MS Excel and electronic records management to perform required administrative services and outcomes

The successful person will demonstrate

• Demonstrated high level organisational skills including office management, staff supervision and teamwork 
• Experience meeting organisational objectives including organising and delegating work, solving day to day challenges, meeting deadlines, and establishing priorities
• Ability to work autonomously, utilise discretion and deal with matters in the absence of decision makers to establish work priorities
• High level of communication, both written and verbal, negotiation and interpersonal skills in the management and support of a multidisciplinary environment
• Competencies in computer skills including the use of word processing, spreadsheets, Outlook, Content Manager, and other software packages
• Personal resilience and adaptability

About us

Located at Coopers Plains, Brisbane, FSQ operates specialised Forensic Biology, Forensic Chemistry and Forensic Operations functions that provides forensic services and expert advice to the Queensland Police Service (QPS) and the Coroner's Court of Queensland.

Our work at FSQ involves exposure to material related to deaths and criminal offences that may be confronting, due to its graphic and personal nature. Sensitive and professional management of exhibits and information is a critical requirement of this role. The successful candidate will have personal qualities that include well developed resilience, tact and effective strategies for managing themselves and their ability to support colleagues in situations that may be distressing and stressful.

Please note that proposed legislative and structural changes may result in Forensic Science Queensland being moved to another agency within Queensland Public Sector.

Benefits

• A fast-paced, challenging and supportive environment
• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

To apply for this exciting opportunity, please submit your resume and a cover letter (maximum 2 pages) outlining your skills and experience relevant for this role.