QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES

Qualifications:

• Must be a graduate from an accredited practical nurse program currently licensed as a Licensed Practical Nurse in the State of Wisconsin
• Must have at least 6 months of experience in a geriatric/rehabilitation setting and be able to demonstrate current knowledge of basic nursing theory and practice.
• Must be CPR certified.
• Must be able to read, speak and write English.

Knowledge:

• Familiar with State and Federal regulations/guidelines for primary work area: Skilled Nursing Facility (Windsor); CBRF (Stratford and Canterbury) and RCAC (Towers).

Skills:

• Possesses basic computer skills with some proficiency in the use of Microsoft Outlook, Word and Excel.
• Able to provide constructive performance feedback to others to facilitate staff development.
• Able to effectively coach, counsel and if necessary, discipline others with the goal of achieving performance improvement.

Abilities:

• Demonstrates dependability and reliability in adhering to an established work schedule. Able to work flexible hours to meet scheduling requirements.
• Demonstrates performance efficiency in managing workload with little overtime. Able to adapt to changing organizational needs.
• Displays excellent written and verbal communication skills. Knows and follows existing lines of communication and authority. Exhibits a warm, cheerful, caring manner when interacting with residents, families, co-workers, and other guests at Saint John’s.
• Must be professional in actions, dress appropriate to the position, have excellent customer service skills, and desire to work with and serve older adults.
• Must demonstrate the ability to comprehend and follow established procedures. Able to multi-task and work independently while performing various job duties.

ESSENTIAL FUNCTIONS, DUTIES AND ACCOUNTABILITIES:

Person Centered Care/Professional Integrity and Responsibility

• Strives to create an environment that supports the six dimensions of wellness for our residents: physical, social, emotional, intellectual, vocational, and spiritual needs.
• Acts with honesty and openness when representing Saint John’s. Supports a work environment that values respect, fairness, inclusiveness, and integrity.
• Promotes responsibility in the workplace by recognizing and respecting boundaries of people with whom we work and serve. Fosters positive relationships between residents, families, and staff by promoting teamwork.
• Balances the person-first philosophy and individual choice with the resident’s medical needs in clinical decision-making.
• Know each person as an individual who can and does make a difference. Know and honor the person before the task in the performance of work duties.

Clinical Performance

• Contributes to the development of the resident’s individualized plan of care by obtaining and reporting observations and collected data to the RN.
• Documents observations and collected data thoroughly, accurately, and timely.
• Demonstrates patient safety in the administration of medications for consistently adhering to the 7 Rights of Medication Administration.
• Collaborates/consults with other members of the health care team through such avenues as Care Conferences, morning stand-up, and 1:1 meeting with residents, families, and other team members.
• Contributes to the development of a teaching plan designed to meet residents’ needs.

Leadership

• Participates in a Quality Improvement team.
• Fulfills the role of resident advocate. Consults with Saint John’s Ethics Committee as needed.
• Collaborates with Education Manager in the orientation of new staff.
• Promotes operational efficiency through the judicious use of medical supplies, medications, dressings, and equipment. Requests replenishment of supplies when needed and completes the necessary paperwork for billing purposes. Monitors the use of supplies by others.
• Participates in educational programs and seminars to continually refine clinical skills and enhance interpersonal relationships. Shares learnings with others.
• Assures that sufficient staff are present to provide resident care as outlined in the residents’ plans of care.
• Delegates resident care to RAs recognizing their individual knowledge, skills, and abilities.
• Ensures that all delegated activities are completed thoroughly, accurately, and timely.
• Utilizes critical thinking to solve problems and make decisions.
• Provides formal and informal performance feedback to staff. Takes immediate action when unacceptable performance issues arise with any team member, then notifies supervisor.

Professionalism

• Maintains the confidentiality of proprietary business, financial, health, personal or other information concerning residents, employees, consultants, prospects, and operations and where appropriate complies with the Health Insurance Portability and Accountability Act (HIPAA) as well as corporate and departmental standards.
• Assures that all resident rights are maintained. Report any violations of suspected deviations according to Saint John's policy. Assist in the investigation of allegations of abuse and misappropriation of resident's property according to State and Federal regulations.
• Works cooperatively with residents, clients, families, volunteers, visitors, and all levels of staff throughout the organization.