The Registered Nurse is a member of the multidisciplinary health care team and uses contemporary standards and evidence to underpin practice. The Registered Nurse, Self-Management of Chronic Disease (SMoCC) reports to the Clinical Nurse SMoCC.

About the Health Contact Centre: 

The Health Contact Centre (HCC) is part of the Queensland Government's commitment to addressing the growing demand in health services in Queensland. The HCC operates 24 hours a day, seven days a week delivering confidential telephone assessment and information services to the people of Queensland. The HCC strives to educate and empower people to make informed choices about their health and health care, promoting better health through the delivery of evidence-based clinical practice. 

What we are looking for:

• Works cooperatively with others; provides support; shares information and credit; considers the views of and involves colleagues in decision making; deals with conflict; maintains effective working relationships with colleagues; mentors and provides leadership as appropriate.
• Communicates relevant, prompt and accurate information; approachable and resourceful in working with senior colleagues and peers; uses good judgement in prioritising courses of action, respectful to co-workers and customers.
• Has high standards of service delivery; provides service users with a positive perception of the work area by establishing and building effective and respectful collegial client relationships; employs win/win negotiating skills to avoid conflict in the workplace and strives to understand the issues, motives and objectives of others to enhance cooperative workplace interactions; voluntarily contributes to tasks that affect the performance of the whole area.