Digital Metro North (DMN) works collaboratively with Metro North Health (MNH) clinical leads and end users to deliver the digital transformation strategy for Metro North Health. It will ultimately create an integrated digital hospital and healthcare environment across Metro North.  In meeting this strategy significant capital works are being undertaken over the next five years that includes hospital construction/refurbishment and the implementation of ieMR Advanced solution across Metro North. Delivering this will require a dedicated team, with the capacity to work across initiatives and domains, with the knowledge, determination, skills and experience to deliver.

About the role

In this role you will provide high level specialist technical expertise in the maintenance and support of clinical systems, including clinical imaging systems and the Metro North vendor neutral archiving platform, ensuring that Digital Metro North services meet the needs of Metro North Health.

Together with the requirements of the role description, our ideal candidate will have the ability to:

• Provide expert support, guidance and coordination to relevant support bodies ensuring successful:
  • device and systems integration (including Digital Imaging devices & other clinical devices),
  • applications and updates deployment, including regression testing and identification of defects for resolution,
  • investigate and request changes and modifications to application modules to address customer needs by participating in application review and evaluation.
• Provide application support utilising Microsoft Windows Server or Linux operating systems and (desirably) have experience with the following technologies:
  • Server virtualisation,
  • load balancing,
  • Active Directory, DNS & DHCP,
  • PKI Certificates,
  • HL7 & DICOM (or similar).

Key knowledge and experience

• Provide high level ICT technical expertise, support and administration in accordance with departmental standards, policies, procedures and ITIL processes, in order to maintain the local ICT desktop operational environment and defined local desktop systems.
• Expert skill and ability in providing local Information & Communication Technology (ICT) support to defined service levels and demonstrated written communication skills including the ability to prepare instructions, reports and system documentation.
• High level analytical and strong problem-solving skills with the ability to display a logical approach to any customer issue to achieve successful outcomes for DMN keeping an awareness of Metro North Health and Queensland Health strategic directions.

How to apply

1. A brief letter (1-2 pages) telling us why you are interested in this role and how your skills and experience complement this role. 
2. Your current CV or Resume, including the names and contact details of two (2) referees with a thorough knowledge of your competencies for this role. One of the referees should be your current or immediate past supervisor.

Benefits when working with us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers ( https://metronorth.health.qld.gov.au/careers )