About the role

• To provide a high standard of administrative support to clinical staff within the Spring Hill Community Mental Health Centre.
• To provide leave cover, as directed, for all administrative positions by delivering a high level of administrative support across a diverse range of roles including outpatient clinic reception and administrative support to community teams, Team Managers.   Will be required to work across various sites eg: RBWH, Windsor, Nundah, Indooroopilly.

About you

• Demonstrated high-level interpersonal skills with an ability to respond sensitively and appropriately to consumer needs and an ability to build and maintain effective relationships across all levels of the organisation.   
• Experience in the use of Microsoft Office applications and/or the ability to acquire demonstrated ability of relevant Queensland Health clinical information support systems – eg. HBCIS, ESM, CIMHA, etc.
• Demonstrated ability to work autonomously with limited supervision, to meet deadlines and established work priorities, as well as an ability to work effectively as a member of a multi-disciplinary team.
• Demonstrated ability to manage a busy clinic environment with often conflicting priorities.
• Demonstrated ability to acquire and develop an understanding of medical terminology and other administrative and organisational skills to maximise booking utilisation.
• Sound working knowledge of, or ability to acquire, legislation, guidelines, policy, and procedures associated with the position.
• Provide a high level of efficiency and effectiveness in the work area exercising judgement and initiative to resolve immediate problems, in situations where precedence has not been established and/or where procedures have not been defined.
• Work as a committed, flexible, and effective team member with a willingness to assist other staff members, particularly during times of absence.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers ( https://metronorth.health.qld.gov.au/careers )

Job ad reference number: MH555396
Close date: Monday 15 April 2024

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED