The role 

The Senior Technical Business Analyst plays an instrumental role in connecting diverse audiences—including the public, patients, carers, clinicians, and industry professionals—to crucial health information and resources. Your expertise will be pivotal to enhancing Queensland Health's digital channels and products, acting as the bridge between the technical and business worlds. 

Key Responsibilities:

• Lead the charge in user-centered design, turning research and user feedback into intuitive digital solutions. 
• Conduct strategic stakeholder workshops to extract complex requirements and transform them into actionable digital roadmaps.
• Forge comprehensive functional requirements, including detailed user stories, process flows, and acceptance criteria.
• Lead web development workflows, ensuring strategic objectives are met with precision and agility.
• Ensure product excellence through meticulous functional testing and quality assurance.
• Lead the setup and maintenance of web sites and products in our Squiz Matrix CMS
• Navigate stakeholder dynamics with proactive management and effective change management strategies.
• Advocate for and contribute to the Queensland Government Design System, fostering its widespread adoption.

Essential Requirements:

• A minimum of 2 years Business Analyst experience or similar role, with a portfolio of successful web projects.
• Expertise in agile methodologies, UX/UI design, and web development processes.
• Strong technical ability to understand web-based solutions including content management systems (i.e. Squiz Matrix, GovCMS etc).
• Ability to work closely with web developers, tech leads and architects and build strong relationships with a shared focus on delivering great products.
• Demonstrated skills in stakeholder engagement, change management, and project communication within large-scale, complex environments.
• Self-motivated and delivery-focused, capable of working independently, managing and prioritising tasks effectively to meet key performance indicators and deadlines.

Strongly desired:

• Experience with Squiz Matrix CMS and related DXP solutions
• Familiarity with web analytics tools (Google Analytics).
• Understanding of web accessibility guidelines.

About us

The Department of Health is responsible for the overall management of the public health system in Queensland.  We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace.  Working at the Department of Health is about making a difference.

Strategy, Policy and Reform Division (SPRD) is in the Department of Health and is responsible for driving the strategic agenda for public health in Queensland. SPRD works closely with other Queensland government agencies and cross-jurisdictional colleagues, including at the Commonwealth level.

As part of SPRD, The Strategic Communications branch provides expertise in communicating and engaging with key stakeholders and the broader Queensland public through marketing and communications, creative, social and digital media and online.

Benefits

• A fast-paced, challenging and supportive environment
• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

To apply for this exciting opportunity, please submit your resume and a cover letter (maximum 2 pages) outlining your skills and experience relevant for this role.