About the role

The Digital Health Informatics Officer will provide support for the Clinical Information Systems across West Moreton Health (WMH) as part of the Digital Health team

The key responsibilities of the role include:

•         Perform application support including troubleshooting system issues across WMH by providing support and timely advice relating to ieMR and other systems.

•         Perform data maintenance across Digital Health systems, including ieMR and HBCIS, including merging of patient records in HBCIS and the associated data management within ieMR.

•         Lodge and manage Service Now (Snow) jobs relating to Digital Health system errors, data discrepancies and encounter maintenance, as required.

•         Coordinate the currency and availability of ieMR system downtime kits for clinical areas in conjunction with the local Super Users as required.

About you

Our ideal candidate will be someone who can demonstrate the following:

•    Proven knowledge of, or ability to acquire knowledge of, relevant software applications including but not limited to ieMR, HBCIS and Service Now. Ability and experience in the management and support of clinical information systems.

•    Proven problem solving and issue management skills.

•    Well-developed interpersonal and communication skills encompassing problem solving, the ability to liaise with staff and stakeholders at all levels.

•    Knowledge of Health Services' management legislation relating to confidentiality and privacy.

•    Ability to work as an integral member of a team and autonomously to achieve goals.

•    Ability to identify opportunities for improvement and resolve problems using an innovative approach.

Mandatory Requirements:

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16(PDF) ( https://www.health.qld.gov.au/__data/assets/pdf_file/0009/150120/hed-0116.pdf )

About West Moreton Health

West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.

To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community –  Follow this link ( https://www.westmoreton.health.qld.gov.au/futurefocus ) 

Benefits

• 17.5% annual leave loading (Additional allowances/entitlements may apply)
• 12.75 % employer contribution to superannuation
• Professional development
• Salary sacrificing options ( https://www.health.qld.gov.au/employment/conditions/salary/sacrifice )
• Wellness programs
• Employee Assistance Service (EAS).

To apply

Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.