TheHealth Information Administration Coordinatoris directly accountable to theHealth Information Manager.

TheHealth Information Administrative Coordinatorwill support the integration and use of Mustimuhw Information Systems, a community electronic medical record (cEMR) within the organization, communities, and Tribal Councils in the Sioux Lookout First Nations Health Authority’s catchment area. TheAdministrative Coordinator will develop agency-wide processes that cEMR users can refer to. The Administrative Coordinatorwill provide project management support during the implementation phase of the cEMR in communities and, after the software has been implemented and established, theCoordinator will support the day -to-day software use.

CORE COMPETENCIES

• Service-focused
• Adaptability/Flexibility
• Productivity
• Interpersonal Relations
• Communication

• Support the Health Information Manager to develop, implement, and report on engagement strategies to keep stakeholders apprised of progress.
• Act as an administrative liaison between Mustimuhw Information Solutions, Tribal Councils, and communities.
• Monitor the progress of implementation of Mustimuhw Information Solutions in Tribal Councils and communities
• Provide project management support to the Health Information Manager and Mustimuhw Information Solutions with cEMR implementation in communities and Tribal Councils by providing written and verbal updates to manager on the progress of implementation and any barriers/challenges.
• Work with communities, Tribal Councils, Mustimuhw Information Solutions, and the Health Information Manager to troubleshoot challenges or barriers arising in the implementation or ongoing use of Mustimuhw.
• Provide ongoing support to communities after Mustimuhw is implemented and support sustainability
• Support the Health Information Manager with monitoring the budget and the cEMR licensing agreements
• Attend meetings or training (online or in-person) assigned by the Health Information Manager
• Assist with other health information-related activities as required.

• University degree or college diploma in a health, health information, or information technology field or related experience
• 2 years direct work experience supporting , including all aspects of process development and execution
• Experience working with electronic health systems and/or case management software; experience with Mustimuhw Information Solutions (MIS) and OSCAR is an asset.
• Understanding of privacy legislation and how it applies in First Nations communities
• Understanding of First Nations health systems
• Experience working independently and in a team-orientated, collaborative environment is essential
• Demonstrated ability to multitask, organize and prioritize workload, provide estimates of time and resources required to complete assignments,
• Ability to work well under pressure and under limited supervision
• Provide guidance and expertise to staff and community clinicians using the cEMR
• Strong written and oral communication skills
• Be willing to travel (after the pandemic has ended and it is safe to do so)
• Ability to communicate in one of the First Nations dialects within the Sioux Lookout area an asset

• Developing and maintaining a network of contacts, both inside and outside the organization, with people who may be able to supply information, assistance, or support for work-related goals. This includes building and maintaining friendly, warm relationships or a network of contacts with people who are, or might someday be, helpful in achieving work-related goals.
• Working with others to share expertise and achieve outcomes that benefit the organization; stepping in to fill necessary roles that others are unable or unwilling to do; demonstrating strong communication skills to others on the team through active listening, summarizing, facilitating and “bridge building”…
• Taking the initiative to exceed (external and internal) client expectations constantly and consistently.
• Making decisions and/or taking action that recognizes the organization`s unique integrated pattern of behaviors and characteristics.
• Creating honest, trusting, and successful working relationships with others (inside and outside the organization) by consistently demonstrating competence and reliability in job performance, and representing what is best about the organization through demonstrated principles, actions, and communications…

The typical minimum level of education to perform this job competently is equivalent to high school completion or partial high school with specialized training. The person can read text of medium difficulty requiring an understanding of basic concepts. He/she may be expected to write text intended to communicate non-technical information and, display command of spelling, grammar, punctuation and basic composition. People working at this level can be required to have certain specialized skills, and be able to comprehend somewhat complicated procedures.

Directly/indirectly related work experience representing continuous learning and required for someone to perform this job competently is one to three years.

Ongoing work assignments typically have clearly defined goals, but no (or minimal) direction with respect to what action steps to follow. The incumbent’s education, training, and previous experience will help ensure that the goal of the assignment can be clearly defined and understood (even if that means just knowing what relevant questions to ask), but the required/optional approaches to achieving the goal will often remain unclear, undefined and/or untested until the work assignment is well underway.