Aged & Disability Support (Community Services & Development)
Full time
Come and join Australia's most innovative and dynamic home health organisation!
Hi there, we're Five Good Friends, and we're a new, modern and fast growing approved home care and registered NDIS service provider. Five Good Friends launched seven years ago. We help our clients live vibrantly in their own homes by wrapping a Care Team around them and their families. Our software gently coordinates in the background so our Care Teams can do their best work and our clients get exceptional outcomes.
Good people using friendly software is how we do care differently and why we're invited back into the homes of our clients (we call them Members) over 20,000 times a month. Today we provide services in Qld, NSW, VIC, and SA.
More and more people are choosing Five Good Friends and we want to help even more. We are looking for exceptional, caring and committed leaders to help us double down on the experience and quality care and services our Members enjoy. We support a broad range of individuals in our community and we want to employ an equally broad range of people across Five Good Friends.
If you believe in our vision of keeping people connected to and engaged with the friends, family, homes and communities they love for as long as they desire, and you believe you can lead our Care Teams to achieve this, we would love to hear from you. Join us by applying to be one of our new Care Team Leaders for Five Good Friends.
About the Role
You will lead a team of Care Specialists, Care Coordinators, and Workforce Coordinators all pulling together for our Members. In these roles you will guide the team to coordinate the assessment, planning and delivery of care and services, to Match and roster our Five Good Friends Helpers (care workers), and most importantly to provide a great outcome-driven experience for our Members.
Your focus will be leading the shared purpose of delivering exceptional care and services every day of the week .
As Australia’s first technology enabled care provider our care software, Lookout, gives you and your teams greater insight into the quality and outcomes of the help and support we provide. Lookout gives you industry leading digital care management tools including remote care monitoring, dynamic care plans (we call them Help Plans), workflow management and digital notebooks to keep families, Helpers and Members informed and in control.
Working with our Members and their loved ones we will measure their progress and experience regularly so you will know when your teams are getting it right, and when we need to do better. You will play an incredibly important role in ensuring no stone is left unturned to set the Care Team up for success.
You'll be an advocate for the use of our software and be able to assist people to use it to their maximum ability. All of this you will do as part of leading a close working Five Good Friends Care Team.
You will do all of this in an environment where as a leader we want you to look for every opportunity to align your team with the needs of our Members and the business performance goals we set. For us they go together and being a strong business allows us to provide better and more responsive care and support.
Here is how we see some of the key elements of the role:
About you
Keeping people healthy and happy in the homes they love is what lights your fire. You love to learn what will make a difference to the quality of people’s lives. You keep sight of the bigger picture, always working toward it and you can help others see it too.
You are resourceful and look for the best way to encourage and support people to excel. You believe in the collective ownership of outcomes for our Members. You are reflective and if things go wrong, or miss the mark, you lean in and review this to learn and improve for next time.
You're a great writer and a down-to-earth speaker. You understand the benefit feedback plays in shaping great culture and strive to uphold the values of the company. You love data and you can use it to guide where you and your team need to focus.
You are a leader in health or human services and have the tertiary qualifications to support you. You are values based – you recognise it is not whether a challenge exists, but how we work together to face and overcome it that is most important.
We strongly encourage candidates of all different backgrounds and identities to apply. Each new person is an opportunity for us to bring a different perspective into the team. We are committed to building an inclusive workplace where you can do your best and most rewarding work. That is why we were just awarded as a Top Ten Best Places to Work 2022 in the health care category.
You'll be working with vulnerable people, so we will require you to complete a National Police Check or have a positive NDIS Worker Screening Check. You must have the right to work in Australia and be up to date.
About our pay and perks
The way we work and the perks we offer are designed to help you live a fulfilling life. The work we do is meaningful, and the problems we solve are interesting. We lean on each other, we look up to each other, and we're kind, honest, and flexible with each other. We like coming to work and working together, but we're also parents, carers, siblings, partners, friends, students, athletes, gardeners, and hobbyists with a life away from work.
How to apply
Please introduce yourself to our team by applying here along with your CV. Tell us a bit about yourself and imagine our futures together. We'd also love to hear your answers to these questions:
We put a premium on writing, and we promise to give you our undivided attention. We're accepting applications until Tuesday 30 April. We may choose to drop you a line if we hear from you sooner – we are keen to get the right people on board!
If you need a quick chat first contact our Care Team Manager Alicja Majer on 1300 787 581 .
To give you an idea of how we hire, these are the steps the successful candidate will take:
We're grateful for your time and looking forward to hearing from you.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years of people management experience do you have?
What's your highest level of education?
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#J-18808-LjbffrLocation: | Australia Queensland Brisbane |
Work type: |
Temporary/Contract
|
PLEASE! No enquiries from Recruitment Agencies or Headhunters. Only direct applications will be considered. |
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