Position Title Patient Service Assistant - Ward Support Night Shift (Permanent Part Time)

Employment Status Permanent Part Time

Location All Sites

Advertisement text • Salary Packaging Available
• Low-cost onsite car parking available
• Frankston, Mornington Peninsula & surrounding locations
• Classification Range: Up to Patient Service Assistant Level 2 (PS25)*
Who We Are and What We Stand For
Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.
In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.
What You Will Be Doing
We are currently seeking a suitably experienced and qualified Patient Services Assistants to join our Night Shift Ward Support Team.
We are currently accepting expressions of interest from suitably qualified PSA's to join our existing Night Shift Ward Support Team. The position on offer is night shift 22:45/06:45 with a rotating roster across seven days per week.
Key Responsibilities
Your main duties will be to:
• Support Code response calls to safely and effectively manage aggression across the hospital
• Provide safe and timely patient and non-patient transport throughout the hospital
• Transfer of deceased patients to the mortuary
• Actively support to improve others by providing coaching and feedback
• Maintain a clean, hygienic and safe environment
• Operate a task management tool to perform all duties in a timely and efficient manner
• Ensure a high level of customer service at all times
What You Need
These roles require you to have:
• Certificate III in Patient Services Assistance or Certificate III in Health Service Assistance
• AMT Training
• Ability to work as an effective member of a team
• Working with Children check
• RiSCE Training
• Ability to meet inherent requirements of the role
• Sound computer literacy skills
• Demonstrates excellent customer service
• Good written and communication skills
What Next
Apply Now!
If you experience any issues signing in or registering, please feel welcome to contact us - the People Experience Team on (03) 9784 2700.
Additional Requirements
Peninsula Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity and promotes a workplace that welcomes and includes the unique contributions of all people. We encourage applications from individuals who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply. We are also strongly committed to the safety and wellbeing of children and young people.
We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process.
To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit:
*Please refer to salary circular for HEALTH AND ALLIED SERVICES, MANAGERS AND ADMINISTRATIVE WORKERS (VICTORIAN PUBLIC SECTOR) (SINGLE INTEREST EMPLOYERS) ENTERPRISE AGREEMENT 2021-2025 for salary range. Sub-grading will be based on years of experience.
This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.
Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.

Selection Criteria Essential: Do you have a Certificate III in Health Support Services or Health Services Assistance?
Essential: Are you able to demonstrate a sound knowledge of the PSA role?
Desirable: Experience in Aggression Management
Desirable: Can you clean to Victorian Public Hospital Cleaning Standards?
Essential: High Capacity to organise and prioritise work load