The role  
Reporting to the Manager, Healthcare Improvement Unit, Clinical Excellence Queensland, you will uphold defined service quality standards and adhere to health and safety policies to ensure the provision of high-quality, safe services and workplaces. Your responsibilities will include completing various financial transactions such as purchase requisitions, credit card payments, and reconciliations, as well as providing comprehensive administrative support to the unit, including managing central email accounts, maintaining establishment records, and facilitating travel bookings.

Furthermore, you will collaborate across departmental divisions to obtain or provide timely information, contribute to the development and implementation of business policies and procedures, and assist in the coordination of annual stocktakes and asset management tasks. Your role will also involve supporting the Director with administrative, HR, and finance-related tasks, fostering a professional environment conducive to skills development, growth, and continuous improvement, and addressing ad hoc queries from branch staff.

The successful person
To excel in this role, you'll need advanced expertise in delivering efficient and high-quality administrative support services. Your proficiency should extend to navigating departmental procedures and reporting standards, along with adeptness in extracting, organizing, and interpreting financial data. Furthermore, you should possess a deep understanding of contemporary human resource management principles, including workplace safety, equal opportunity, and anti-discrimination, allowing you to offer guidance and leadership within team dynamics.

Moreover, you should demonstrate a proactive approach to problem-solving and possess the autonomy to drive organizational objectives independently. Your communication skills, both verbal and written, are paramount, as is your ability to cultivate productive relationships in a collaborative team setting. Additionally, your capacity to identify areas for enhancement and implement improvements will be crucial in contributing to the overall success of the organization.

About us
The Department of Health is responsible for the overall management of the public health system in Queensland.  We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace.  Working at the Department of Health is about making a difference.

Clinical Excellence Queensland (CEQ) has a mission to partner with health services, clinicians and consumers to drive measurable improvement in patient care through the continual pursuit of excellence. CEQ is committed to a client-first approach; through building strong relationships and understanding the needs and aspirations of our clients, we are best able to achieve our mission.
 
Benefits 
•    A fast-paced, challenging and supportive environment 
•    Competitive salary + generous superannuation and leave loading.
•    Flexible working arrangements
•    Diverse work culture
•    Career training and development

How to apply
To apply for this opportunity:
•    Please submit your resume (including the details of two referees), and
•    A cover letter (maximum 2 pages) outlining your skills and experience relevant for this role.

Please note
The Healthcare Improvement Unit has a similar permanent role that may be of interest to you – Assistant Project Officer, Reference CEQ561468. The Panel is willing to consider one application for both roles. If you would like to apply for both the Business Support Officer and Assistant Project Officer roles, please outline your interest in the cover letter.