The role:
Supervise staff in the delivery of high-quality ICT support by ensuring standards and procedures are adhered to. This role provides high quality customer service by applying effective organisational and communication skills to negotiate, advise and work collaboratively with others to reach decisions.
Key Responsibilities include:
Are you right for this role?
To be successful in this role you will demonstrate technical expertise in the management, configuration, monitoring, and implementation of ICT environments in one or more technical domains. You will be able to identify and resolve ICT related problems within defined service level agreements and understand new and emerging ICT technologies and products as they relate to eHealth Queensland. You will also have experience and knowledge of ServiceNow and ITIL Service Management processes.
Additionally, you will have proven experience in delivering high quality ICT support to clients, with an emphasis on managing workloads, prioritising tasks and working unsupervised. You will have the ability to coordinate multiple tasks within agreed timeframes and demonstrate your well-developed oral and written communication skills to enable the creation and maintenance of system documentation, work instructions and technical reports for management.
Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:
To apply for this exciting opportunity, submit your resume and covering letter online today.
Location: | Australia Queensland Toowoomba region |
Salary: | As per State Award AUD per year |
Work type: |
Locum Tenens
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PLEASE! No enquiries from Recruitment Agencies or Headhunters. Only direct applications will be considered. |