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ABOUT YOUR NEW ROLE:

We are looking for a Casual Centre Assistant in our busy room service call center.

The successful candidate will play an integral role in the provision of food and nutrition services to patients and guests, and is the initial engagement point with the Food Services department across SVHA Private Division hospitals. The position holder will be responsible for assisting patients as well as their guests and family members with meal selections via the electronic system, telephone , or in person from patients' rooms (for patients screened as needing assistance). 

The Call Center Assistant will utilise the CBORD software system, which interfaces with the patient electronic medical record, answer patient calls, enter meal orders into CBORD and provide assistance to patients with menu selections that are in accordance with their prescribed diet.
WHY WORK FOR MATER:
You will join a high performing team and a workplace with relationships built on mutual trust and respect. We value our staff and offer professional advancement in a respectful, collaborative and learning environment.

Join the St Vincent’s Health Australia Group, and work for a truly values based organisation, who operate across VIC, NSW and QLD

Salary packaging available (pay less tax and increase your take home pay!)

Access to discounted gym membership through Fitness Passport

Option to join our workplace giving program, Give4Good

A great work life balance with options to purchase additional leave

Receive a staff discount on hospital admissions to any SVHA Private Hospital

Support in your professional development and a reward and recognition program

ABOUT YOU:
As an outstanding Call center assistant you are a master of customer service
Your skills will include:

Good personal presentation

be familiar with all telephony, computer operations, menus and diets

ABOUT MATER HOSPITAL
The Mater Hospital is regarded as one of Sydney’s premier private hospitals, located in North Sydney, with expertise in a range of areas including Maternity, Orthopaedics, Cardiology and Cancer care. Our goal is always to provide excellence in surgery, patient care and rehabilitation.
APPLY NOW!
If this is the role for you, please hit the APPLY button now! Your application must include:
• Cover Letter
• Resume
We are committed to equal employment opportunity, ethical practices, the principles of cultural diversity and promote a smoke free work environment.
St Vincent's Health Australia is committed to reconciliation and encourages Aboriginal & Torres Strait Islander people to apply for all advertised positions. For further information, visit or get in contact at
REQUIREMENTS:
Criminal record and/or child protection checks will be conducted and will form part of the selection criteria for this role.
Mater Hospital has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations).
SVHA generally requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to know more.
HAVE A QUESTION AND WANT TO KNOW MORE:
If you would like to discuss this opportunity please contact

Food and Environmental Services Manager

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

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St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857.

Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do.

From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.