Tuesday, April 30, 2024

If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity:

STATUS: Temporary; Full-Time – May 6 to August 30, 2024

SHIFT: 35 hours per week

CLASSIFICATION: Exempt

WAGE: $23.50 per hour

We welcome diversity, value differences, and foster inclusion in our employment practices. Find out more about our commitment to diversity and inclusion by reading our Foundational Principles on our website. We invite applications from all qualified individuals who are philosophically aligned with our mission and principles.

Other Job requirements: The HRSDC Canada Summer Jobs (CSJ) program may fund some of these positions. Please feel free to apply even if you do not meet the Canada Summer Jobs requirements. CSJ criteria including:

• must be between 15-30 years of age at the start of employment and looking for career-related experience

• must be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment; and,

• must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations (proof required)

NOTE - Aboriginal students are encouraged to self-identify as this has been identified as a local priority in the constituency by Canada Summer Jobs.

The BC SPCA is a dynamic organization with facilities and services across the province of BC. Join an expanding team in an exciting time of change in an organization that makes a difference! Please read below for additional details and let us know if you have the skills and experience we are looking for by submitting your application.

About the Position:

Reporting to the Manager, BC Pet Registry, the BC Pet Registry Program Assistant is responsible for interacting with Pet Registry clients to reunite lost pets with their owners and ensure database information is accurate and complete. This position is also responsible for assisting with Pet Registry events, building awareness about the program, and providing input into continuous improvement of the program.

Some specific duties:

• Trace ID Response:
• Promptly reply to trace ID emails and phone calls received in the BC Pet Registry inbox.
• Facilitate swift communication with families to increase the chances of reuniting them with their pets.
• Provide input into ways to streamline the trace ID response process and if approved, complete any associated tasks to assist with implementation, including collaborating with relevant teams to do so.
• Incomplete Registration Support:
• Communicate with pet owners to inform them about incomplete pet registrations.
• Emphasize the importance of completing the registration process for effective pet tracking.
• Provide guidance and support to owners to ensure seamless registration.
• Regularly check in with pet owners and shelters to validate and correct email addresses.
• Ensure owners receive login information to access their accounts and verify contact details.
• Address any errors promptly to guarantee effective communication in case of lost pets.
• Adoption Information Accuracy:
• Oversee the seamless transfer of ownership for newly adopted pets in the registry.
• Collaborate with BC SPCA Community Animal Centres to ensure accurate information about adopters is captured in the registry.
• Information Sharing:
• Develop engaging blog ideas and social media content to educate the public on the importance of microchipping and registering pets.
• Share ideas, insight and brainstorm with the team to create impactful awareness campaigns.
• Event Planning:
• With guidance and approval from the BC Pet Registry team, plan and coordinate events to promote responsible pet ownership and microchipping and registration.
• Collaborate with community partners, vendors, and sponsors for event success.
• Execute logistics, including venue selection, scheduling, and marketing.
• Monitor event outcomes and gather feedback for future improvements.
• Inventory Management
• Help to manage inventory of microchips and fulfill orders when needed.
• Assist with other tasks as needed.

Qualifications you need to have:

• Post-secondary level of education with interest in business administration, marketing, communications. Related experience includes, but is not limited to:
  • Database work
  • Customer service
• Experience working in either the animal welfare sector or with responsible pet industry organizations is preferred
• Excellent written and presentation skills; ability to respectfully relate to a diverse audience
• Demonstrated ability to organize work, meet priorities and to work within demanding work schedules with minimal supervision
• Computer skills – Salesforce, WordPress, Shopify, Windows, MS Office incl. PowerPoint and Excel
• Philosophic harmony with the mission, vision, and strategic direction of the BC SPCA

How to apply:

If you are interested in joining our team and are legally entitled to work in Canada, we would like to hear from you. Click on apply now or use the link to apply https://spca.bc.ca/about-us/careers/

We thank you for your interest in the BC SPCA, however; only candidates selected for an interview will be contacted. No telephone calls, please.

The BC SPCA is a Registered Charity BN 11881 9036 RR0001