The role  
In this role, you will ensure strict adherence to service quality standards, health, and safety protocols, while leading technical guidance for case management processes and inspection activities across the state's community pharmacies. Coordinating assessment teams to meet statutory and organizational performance metrics, you will oversee compliance with relevant legislation and manage data and technology for risk identification and reporting. Additionally, you will implement regulatory tools for compliance, maintain stakeholder relationships, and manage system access requests in alignment with ICT policies and Queensland Health guidelines.

Your role extends to preparing high-level briefing documents, submissions, and reports to support policy changes and regulatory initiatives. This involves continuous quality improvement of ICT solutions, engagement with vendors for enhancements and preventative maintenance, and management of third-party technical support. You will play a pivotal role in ensuring the smooth operation of ICT solutions, maintaining effective communication with internal and external stakeholders, and facilitating compliance with regulatory requirements.

The successful person
To excel in this position, you should possess a record of accomplishment of effectively managing sizable, time-sensitive tasks within a complex service delivery organization, especially those involving the introduction of novel projects by diverse independent entities. Demonstrating adept written communication abilities, including report compilation, discussion paper creation, data system analysis, and submission provision, is essential.

Moreover, strong verbal communication skills and a proven history of fostering collaborative work relationships, partnerships, and team cohesion to achieve project goals are required. Additionally, the capacity to swiftly acquire knowledge and actively engage with, support, and advise both internal and external stakeholders on pertinent issues related to the conception and execution of new initiatives is crucial.

About us
The Department of Health is responsible for the overall management of the public health system in Queensland. We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace. Working at the Department of Health is about making a difference.

Under the leadership of the Deputy Director General, QPHaSS brings together key system support functions and the surveillance, prevention and control of communicable diseases and public health risks in Queensland – Leading the state-wide planning and coordination of programs and services to prevent or control, health-related diseases, hazards and harmful practices and enhance protective health factors to promote the overall health and wellbeing of Queenslanders. A scope of service that covers the whole State across four key pillars; Pathology Queensland; Biomedical Technology Services, Forensic and Scientific Services and Public Health.

Benefits
•    A fast-paced, challenging and supportive environment 
•    Competitive salary + generous superannuation and leave loading.
•    Flexible working arrangements
•    Diverse work culture
•    Career training and development

How to apply
To apply for this opportunity:
•    Please submit your resume (including the details of two referees), and
•    A cover letter (maximum 2 pages) outlining your skills and experience relevant for this role.