Our purpose is `great care every day'.

Role responsibilities 

• Contribute to Health Service strategic planning initiatives; provide expert advice and guidance to business units regarding their local ICT and information management issues.  This may include:
• Service queue management; including customer engagement and resolution of incidents or service requests
• The analysis of business processes and alignment with application functionality.
• Assisting in the development of business cases for technical advice.
• Provide advice and support to the health service as deemed appropriate by the Technical Operations Manager.
• Work with Information Technical Operations Manager and Departments / Service Groups to achieve Information Management requirements relevant to ACHS accreditation guidelines.
• Optimise the use of local and enterprise systems from a user functionality point of view, including database management support if required.
• Manage the release of all local applications, including upgrades in line with Queensland Health policies and standards, whether they are enhancements to existing systems, commercial software or in-house development applications.
• Manage software licensing in line with departmental guidelines, ensuring all local information systems have a valid software licence.
• Develop appropriate procedures and agreements for the ongoing support and management of local information systems.
• As required, provide a link between Health Service IT Unit and Queensland Health's E-health department regarding information system requirements. 

Role requirements    

• Experience in the health service delivery environment would be highly regarded.
• Whilst not mandatory a relevant tertiary or business qualification will be well regarded.

Generous remuneration package value up to $127,236 p.a.comprising:

• Salary rates between $3928.50 - $4274.40 p.f (AO5)
• 17.5% annual leave loading + leave
• 12.75% employer superannuation contribution
• Other employment benefits may include: salary sacrificing options ( https://www.health.qld.gov.au/employment/conditions/salary/sacrifice ), locality allowances, employee wellness and assistance programs and access to corporate discounts

The ideal applicant will be someone who has proven ability and can demonstrate the following: 

• Demonstrated experience in working in a large organisation and demonstrated ability to problem solve within a Microsoft Environment. 
• Demonstrated high level or ability to acquire knowledge, skills and experience in server hardware and software applications and platforms (preferred experience with virtualisation, SQL, SAN and Citrix technologies).
• Well developed skills, experience and knowledge of application system release and change management processes within a large organisation, particularly within a hospital, medical or health care industry.
• Well developed interpersonal skills within a team environment, and the ability to effectively manage the impact of organisational change.
• Ability to communicate effectively, both written and verbal with stakeholders and staff at all levels and from diverse backgrounds.
• Demonstrated knowledge and skills of business analysis and project management methodologies.

For additional information regarding the responsibilities and/or other requirements for this position please refer to the role description.

Townsville North Queensland ( https://www.townsvillenorthqueensland.com.au/ )

Interested?
Contact: Paul Groth on 07 4433 1389
Apply ONLINE by: Monday 27/05/2024

https://smartjobs.qld.gov.au/jobs/QLD-TV564338 ( https://smartjobs.qld.gov.au/jobs/QLD-TV564338 )

Unsolicited resumes from recruitment agencies will not be accepted.