About us: 

We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services. Our values were developed by our staff, patients, and community. They guide our work and actions every day. Our staff are part of the community we serve. We believe that we can improve health outcomes by involving our community in the planning and evaluation of their local health services.

About you: 

You are an Administration professional confident to maintain, prepare, and manage daily clinic lists, sourcing and scheduling appointments with the required timeframes indicated in a timely manner with clinicians' specifications and the CHHHS Administration Procedure Manual. This also includes chart prep in advance for clinics in Paediatrics and off-site locations, VMO clinics, billing forms as required, checking for expired referrals to follow up with clients, provide interpreters as required, send reminder SMS to clients for appointments.

Your opportunity: 

To provide high quality and effective administrative support and customer service to health professionals and patients in a multi-disciplinary environment.  The administration role is integral in the organisation and management of appropriate information systems which includes data entry and management, client referrals and appointments, clinics, and general administrative duties.

Your role: 

• Maintain the Hospital Based Corporate Information Systems (HBCIS) patient information system, ieMR and ESM (electronic digital records), Medi records for bulk billing Medicare, Microsoft office suite of programs including Outlook email, CHAI, PRODA and the use of internet as per policy and Code of Conduct.
• Maintain and support Hospital in the Home, Nurse Navigation, and Complex Care with Paediatric nursing clinicians.
• Identify own source revenue (OSP) opportunities and complete all relevant paperwork to ensure recovery of funds for ineligible clients prior to sending to revenue.
• Conduct chart audits of revenue services and daily competition of Medicare reconciliation of all billing within Medi records billing program.
• Completion of patient medical information, correctly labelled and made available for collection via the Medical Records Scanning Unit.

As a Cairns and Hinterland Hospital and Health Service employee, not only will you receive competitive remuneration, you will also have access to:

• Generous superannuation
• Salary packaging
• Annual incremental increases
• Career training and development
• Flexible work arrangements
• Wellness programs

Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.

For more information about this role, please refer to the attached Role Description.

Why choose Cairns?

Choose Cairns for your next career move - YouTube ( https://www.youtube.com/watch?v=l0ShTVsxjVQ&feature=youtu.be )

You can find out more about why it's so great to work at Cairns and Hinterland here: https://www.health.qld.gov.au/cairns_hinterland ( https://www.health.qld.gov.au/cairns_hinterland )