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Employment Type Permanent Full Time, Permanent Part Time

Location Western Health

Position Summary

Western Health is seeking highly motivated and dynamic individuals to join the Best Care Governance and Support Division in the role of a Best Care Coordinator (previous Quality Partner).

The Best Care Coordinator works collaboratively with senior managers, clinical and non-clinical staff, and consumers to support an effective, co-ordinated, organisation-wide approach to quality system development and implementation.

The primary focus of this work can be summarised under the following headings:

• Patient safety
• Patient feedback
• Quality system capability
• NSQHS and other designated standard support
• Clinical practice improvement

The Best Care Coordinator plays a role in ensuring that Western Health’s approach to quality improvement remains contemporary, focused and based on the best available evidence.

To be successful in this role, the ideal candidate will have demonstrated:

• Experience and success in a similar role working in the mental health sector (desirable)
• Understanding and experience applying the principles of Clinical Governance
• Report writing skills
• Strong leadership and proven ability leading a team
• Excellent organisational skills
• Well-developed interpersonal skills and high-level communication skills with a collaborative and consultative approach
• Ability to work collaboratively as part of a multi-disciplinary team
• Commitment to high quality, person-centred, co-ordinated, right and safe patient care

About Us

Our workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Hazeldean, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

• Professional development support
• Career advancement opportunities
• Salary packaging including novated vehicle leasing
• Work-life balance

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance (including evidence of COVID 19 vaccination) and (if applicable) a Working with Children’s Check.

Western Health do not accept unsolicited resumes/applications from Recruitment Agencies .