The role  
Reporting to the Application Manager, ICT Service Delivery, you will be responsible for day to day management and advocacy for the Healthcare Authorisations and Regulatory Compliance (HARC) application. This includes the coordination and oversight of planning, development, installation, configuration, maintenance and support.

The successful person
You will have demonstrated: 
•    Demonstrated ability to develop and promote Information Technology Service Management (ITSM) processes based on the ITIL framework, primarily incident / problem / change / release / configuration management. (SFIA code: ITMG 6; USUP 5; CHMG 5).
•    Demonstrated ability to manage diverse activities and priorities across organisational boundaries
•    Well-developed interpersonal written and oral communication skills

About us
The Department of Health is responsible for the overall management of the public health system in Queensland.  We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace.  Working at the Department of Health is about making a difference.

About Queensland Public Health and Scientific Services 
Queensland Public Health and Scientific Services (QPHaSS) brings together the medical specialties of pathology and forensic medicine, scientific testing, key system support functions and the surveillance, prevention and control of communicable diseases and public health risks in Queensland.
QPHASS leads state-wide planning and coordination of programs and services to prevent, diagnose and control diseases, hazards and harmful practices and enhance protective health factors to promote the overall health and wellbeing of Queenslanders.
 
Benefits 
•    A fast-paced, challenging and supportive environment 
•    Competitive salary + generous superannuation and leave loading
•    Flexible working arrangements
•    Diverse work culture
•    Career training and development

How to apply
To apply for this opportunity:
•    Please submit your resume (including the details of two referees), and
•    A short written response (maximum 1-2 pages, dot points acceptable) on how your experience, abilities, knowledge and personal qualities would enable you to achieve the key responsibilities and meet the skill requirements of the role.