About the role

Responsible for providing, developing, and maintaining an efficient, effective, ethical and confidential administrative, and secretarial support service with a strong focus on delivering quality patient care, whilst meeting Departmental goals and objectives. This position operates with a high degree of independence while maintaining open channels of communication between all staff within the Department and other members of multidisciplinary teams, staff within the Health Service District, and external agencies. The position must make administrative decisions relating to the interpretation of departmental policies and procedures.

About you

The successful applicant will carry out the following key accountabilities in accordance with the Metro North values and the corresponding Lominger™ competencies shown above in this role description:

• Working primarily in the Medical Imaging Department located in the Emergency Department participate in a rotating shift roster 7 days per week between the hours of 7:00 am – 12:00 midnight.
• Fulfill the responsibilities of this role in accordance with Queensland Health's core values, as outlined above.
• Perform a wide range of administrative tasks, which may include written and verbal communication such as preparation of patient notification letters and patient pre-procedure letters, reception duties, scheduling of appointments, Department call centre support, secretarial, film reproduction, and revenue-related roles.
• Complete functions associated with bookings within all modalities, managing cancellations, rescheduling, and liaising with Clinical and Administrative teams as appropriate.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers ( https://metronorth.health.qld.gov.au/careers )

Job ad reference number: PCH575011
Close date: 11/07/24

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED