400 George Street

The Principal Systemic Investigations Specialist (PSIS) is responsible for undertaking high quality complex investigations relating to systemic issues affecting the safety and quality of healthcare in Queensland, providing high level strategic and operational advice to management regarding systemic issues relating to the provision of a health service and taking an active role in inquiries conducted by the Health Ombudsman under Part 12 of the Health Ombudsman Act 2013.

The PSIS will provide peer and daily operational/management support in consultation with the Director Compliance.

• Provide specialist and extensive knowledge in relation to systemic investigations including critical and sensitive advice on systemic issues that are significant, high profile and/or complex.
• Undertake strategic intelligence gathering in relation to potential systemic healthcare issues.
• Develop high level and effective relationships with internal and external stakeholders to support systemic investigations processes, enhance service delivery and the office's relationship within the wider healthcare setting.
• Actively engage in the development, implementation, and continuous improvement of systems to support the strategic direction of the systemic team and the investigations division.
• Provide specialist coaching and development of staff to enhance the development of team members' systemic investigation skills.
• Provide high level advice and assistance to the Health Ombudsman in conducting inquiries undertaken under part 12 of the Health Ombudsman Act 2013.
• Undertake Australian Health Practitioner Regulation Agency (Ahpra) assurance activities.

The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.

• Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).
• Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.
• Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.
• All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 182 of the Public Sector Act 2022.

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