Digital Metro North (DMN) works collaboratively with Metro North Health (MNH) clinical leads and end users to deliver the digital transformation strategy for Metro North Health. It will ultimately create an integrated digital hospital and healthcare environment across Metro North.  In meeting this strategy significant capital works are being undertaken over the next five years that includes hospital construction/refurbishment and the implementation of ieMR Advanced solution across Metro North. Delivering this will require a dedicated team, with the capacity to work across initiatives and domains, with the knowledge, determination, skills and experience to deliver.

Together with the requirements of the role description, our ideal candidate will have the ability to

• Provide high level technical expertise and skill in the installation, maintenance and support of AV hardware, software and systems, in both standalone and networked environments. This includes the ability to assess and adapt to existing older AV equipment that may be found in MNHHS locations.
• Provide technical support, fault finding and advice as applicable on enterprise and non-enterprise PC hardware and software which support AV systems.
• Provide remote management and support for Metro North sites, utilising existing and emergent remote support software and technologies.

Key knowledge and experience

The ideal applicant will be able to demonstrate the following:

• Demonstrated skill and ability in providing local Information & Communication Technology (ICT) support to defined service levels and demonstrated written communication skills including the ability to prepare instructions, reports and system documentation.
• Effective oral and written communication skills, and an ability to work in a team environment establishing and cultivating productive working relationships with confident consultation and communication skills with customers at all levels within the organisation to understand customer needs and deliver an organised service that meets the customer expectations.
• Demonstrated analytical and strong problem-solving skills with the ability to display a logical approach to any customer issue to achieve successful outcomes for DMN keeping an awareness of Metro North Health and Queensland Health strategic directions.

Job ad reference number: DMN563837    Close date: Monday, 03 June 2024

Find out about the role in more detail and how to apply in the attached Role Description and Program Overview.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers ( https://metronorth.health.qld.gov.au/careers )

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED